User experience (UX) design is the process of designing websites or products for users by fulfilling their wants and needs. The feeling users have after engaging with your site is a direct response to UX design.
Online reputation management (ORM) combines marketing, public relations, and search engine optimization (SEO) to better your online reputation. It is a snapshot of what people will see when they search your business online.
It is one of the worst feelings you could have as a business owner: receiving that bad review. They are discouraging, they lower your brands reputation online, and they decrease your review score and SEO rating on Google. However, despite all the trouble that bad google reviews can cause a business, it is crucial to know how to deal with and respond to them.
2020 brought many unexpected obstacles, but amidst those challenges, we found unity and new opportunities. People connected through the digital world like never before. As the importance of digital marketing climbs, it may be time to reassess your brand’s strategy.
The digital world is hard to navigate, and it may not feel authentic to your brand. Yet, working with the experts can help you balance those fears with a strategy that works for you and your customers.
84% of people trust online reviews as much as they trust their own friends and family’s reviews. A modern form of word-of-mouth marketing, online reviews can make or break your business.
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